System reliability issues can disrupt an organization’s ability to do even the most basic work. Whether it’s database performance, infrastructure failures, or deployment problems, getting to the root cause quickly is critical when customers’ satisfaction is on the line. Adding experienced expertise to your team can save a lot of ,
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My name is John McCall and I specialize in reliability engineering, incident management, DevOps practices, and database systems. I’ve worked at organizations ranging from the largest companies in the world to startups with less than 100 employees.
As a chronic optimizer and problem solver, I don’t shy away from complex troubleshooting or the persistence required to make systems run smoothly. Whether I’m contributing to open source projects like my DBA MultiTool or responding to incidents (thanks, PagerDuty), I’m focused on building reliable, maintainable systems.
If you need help, I can promise persistence, a positive attitude, and practical solutions to your reliability and performance challenges. You’ll have direct access to all of my knowledge and experience across incident response, automation, and infrastructure.
We start with a 30 minute GoToMeeting or call consultation to review your problem and its scope, free of charge.
Whether you want me to fix the entire problem or just diagnose the root cause and let your team do the rest, I’ll create a strategic plan for getting the problem solved.
After we’ve tackled your issue, I provide a write-up of future recommendations, best practices, and resources so that your team can avoid the issue in the future and increase their database-fu.